The disruption affecting our ability to respond to customer support inquiries has been resolved. Our team is back online and handling contacts normally. We apologize for any delays you may have experienced and thank you for your patience.

The previous issue with Mastercard payment processing now resolved. We appreciate your patience throughout this resolution process.

Our team has resolved the previous issue with in-app support chat. We appreciate your patience as we worked to resolve this issue.

Our monitoring has confirmed all Afterpay payments on Shopify in Australia are processing and confirming normally. No further impact is expected. We apologise for any inconvenience caused.