In-App Support Chat Unavailable

Resolved·Degraded performance

Our team has resolved the previous issue with in-app support chat. We appreciate your patience as we worked to resolve this issue.

Mon, Jul 20, 2026, 11:32 PM

(1 month ago)

Affected components

Jul 20, 2026, 10:46 PM

11:32 PM

Consumer Portal

Updates

Resolved

Our team has resolved the previous issue with in-app support chat. We appreciate your patience as we worked to resolve this issue.

Mon, Jul 20, 2026, 11:32 PM

Investigating

We are currently experiencing an issue with our in-app support chat where responses may not be displayed. If you need assistance, please contact us via email or phone instead.

US: 1 833 844 8095
Canada: 1 833 918 6111
Australia: https://www.afterpay.com/en-AU/submit-form
New Zealand: https://www.afterpay.com/en-NZ/submit-form

We apologize for the inconvenience and are working to resolve this as quickly as possible.

Mon, Jul 20, 2026, 10:46 PM(46 minutes earlier)