All Systems Operational

Updated a few seconds ago

Online API




Operational

In-Store API




Operational

Consumer Portal




Operational

Mobile Application




Operational

Merchant Portal




Operational

Agency API




Operational

Shop Directory




Operational

3

Incidents Last 30 Days

0

Maintenances Last 30 Days

0

Upcoming Maintenances

History (Last 30 days)

Incident Status

Service Disruption


Components

Online API, In-Store API, Consumer Portal, Mobile Application, Merchant Portal, Agency API, Shop Directory


Locations

Australia, New Zealand, North America, Canada




May 31, 2024 06:05 UTC
[Resolved] Services continue to present as stable following post-restoration monitoring.

May 31, 2024 05:34 UTC
[Monitoring] Services have recovered in all regions and we are currently monitoring.

May 31, 2024 05:29 UTC
[Investigating] Degradation is ongoing in US & Canada - teams are continuing to investigate to restore service. Service is restored in Australia and NZ - monitoring ongoing.

May 31, 2024 05:05 UTC
[Investigating] The degradation continues. The team is actively responding and is continuing to investigate and work towards restoration.

May 31, 2024 04:45 UTC
[Investigating] We're currently investigating a service disruption. An update will be provided as soon as possible.

Incident Status

Operational


Components

Online API, In-Store API, Consumer Portal, Mobile Application, Merchant Portal, Agency API, Shop Directory


Locations

North America, Canada




May 28, 2024 08:04 UTC
[Resolved] Services continue to present as stable following post-restoration monitoring.

May 28, 2024 07:22 UTC
[Monitoring] Services have recovered and we are currently monitoring.

May 28, 2024 06:11 UTC
[Investigating] The degradation continues. The team is actively responding and is continuing to investigate and work towards restoration.

May 28, 2024 05:43 UTC
[Investigating] We're currently investigating a service disruption. An update will be provided as soon as possible.

Incident Status

Operational


Components

Online API, In-Store API, Merchant Portal, Agency API, Shop Directory


Locations

North America




May 20, 2024 22:00 UTC
[Resolved] The monitoring window has concluded, and settlement files have been sent successfully. This was due to a misconfiguration of incoming details for a merchant payout provider. Said details have been reviewed and rectified, and this incident is now resolved. We apologize for the inconvenience, and thank you for your patience!

May 18, 2024 02:08 UTC
[Monitoring] There was a delay in generating settlement files for US merchants. The files have been manually re-generated, and are now available. We will continue to monitor the situation until Monday AEST. Our apologies for the inconvenience.