All Systems Operational

Updated a few seconds ago

Online API




Operational

In-Store API




Operational

Consumer Portal




Operational

Mobile Application




Operational

Merchant Portal




Operational

Agency API




Operational

Shop Directory




Operational

3

Incidents Last 30 Days

3

Maintenances Last 30 Days

0

Upcoming Maintenances

History (Last 30 days)

Scheduled Maintenance US | CAPlanned Maintenance

Description

Between 01:00 PST and 01:30 PST on 8th November 2024 Afterpay will be carrying out a piece of scheduled maintenance. During the scheduled 30 minute window Afterpay services will be unavailable for use. Upon completion of the scheduled maintenance all components and services will be restored in full with no action required on the part of merchants or partners. Updates upon both commencement and completion of this maintenance activity will be posted on https://status.afterpay.com/ Thank you, Afterpay Technology Team


Components

Online API, In-Store API, Consumer Portal, Mobile Application, Merchant Portal, Agency API, Shop Directory


Locations

North America, Canada


Schedule

November 8, 2024 09:00 - November 8, 2024 09:30 UTC


November 8, 2024 09:30 UTC
[Update] Scheduled maintenance is complete.

November 8, 2024 09:00 UTC
[Update] Scheduled maintenance is starting.
Checkout degradationPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Online API, In-Store API


Locations

Australia, New Zealand



November 8, 2024 03:00 UTC
[Resolved] Services is now restored. We will continue to monitor the service to ensure service availability.

November 8, 2024 02:12 UTC
[Investigating] We're currently experiencing a partial service degradation in checkout conversion. We're actively investigating and will provide an update as soon as possible.
Scheduled Maintenance AU | NZPlanned Maintenance

Description

Between 3:00 AEDT and 3:30 AEDT on 6th November 2024 Afterpay will be carrying out a piece of scheduled maintenance. During the scheduled 30 minute window Afterpay services will be unavailable for use. Upon completion of the scheduled maintenance all components and services will be restored in full with no action required on the part of merchants or partners. Updates upon both commencement and completion of this maintenance activity will be posted on https://status.afterpay.com/ Thank you, Afterpay Technology Team


Components

Online API, In-Store API, Consumer Portal, Mobile Application, Merchant Portal, Agency API, Shop Directory


Locations

Australia, New Zealand


Schedule

November 5, 2024 16:00 - November 5, 2024 16:30 UTC


November 5, 2024 16:30 UTC
[Update] Scheduled maintenance is complete.

November 5, 2024 16:00 UTC
[Update] Scheduled maintenance is starting.
Service Disruption Service Disruption

Incident Status

Service Disruption


Components

Mobile Application


Locations

Australia, New Zealand, North America, Canada



November 3, 2024 22:13 UTC
[Resolved] We have implemented a fix and users should be able to resume using the mobile app.

November 3, 2024 21:59 UTC
[Investigating] We are investigating an issue causing user to be unable to access the mobile app. We are working to resolve as quickly as possible. Thank you for your patience.
Scheduled Maintenance AU | NZPlanned Maintenance

Description

Dear Valued Partner, Between 14:30 UTC and 16:00 UTC on 29th October 2024 Afterpay will be carrying out a piece of scheduled maintenance. During the scheduled 90 minute window Afterpay services will be unavailable for use. Upon completion of the scheduled maintenance all components and services will be restored in full with no action required on the part of merchants or partners. Updates upon both commencement and completion of this maintenance activity will be posted on https://status.afterpay.com/ Thank you, Afterpay Technology Team


Components

Online API, In-Store API, Consumer Portal, Mobile Application, Merchant Portal, Agency API, Shop Directory


Locations

Australia, New Zealand


Schedule

October 29, 2024 14:30 - October 29, 2024 16:00 UTC


October 29, 2024 16:00 UTC
[Update] Scheduled maintenance is complete.

October 29, 2024 14:30 UTC
[Update] Scheduled maintenance is starting.
Service discruptionService Disruption

Incident Status

Service Disruption


Components

Online API, In-Store API, Consumer Portal, Mobile Application, Agency API, Shop Directory


Locations

North America



October 24, 2024 22:59 UTC
[Resolved] Services continue to present as stable following post-restoration monitoring.

October 24, 2024 22:36 UTC
[Monitoring] Service restored. We are now closely monitoring our services.

October 24, 2024 22:24 UTC
[Investigating] We're currently investigating a service degradation in the US/NA region. It's affecting multiple endpoints. The team is working on this as a priority, An update will be provided as soon as possible.